Case Studies

Star Business measures our success by the success of our clients. This is more than a platitude; it is what drives our people. We take great pleasure in the achievements our clients and the small role we play in this success. The following customer stories represent a fraction of our clients’ success stories.

Moove Industries

Moove Industries provides leading manufacturers across Australia with premium abrasives, cutting tools, welding and safety equipment. The competitive market and a growing business meant Moove needed a more comprehensive management system.

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Sunshine Coast Health Institute

The Sunshine Coast Health Institute (SCHI) is a joint venture among the Sunshine Coast Hospital and Health Service, the University of the Sunshine Coast, TAFE Queensland and Griffith University. It is an education, research and training facility.

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Activated Carbon Technologies

Activated carbon is something that benefits us all but remains unknown to most Australians. Activated carbon is what keeps drinking water supplies clean, by filtering out contaminants. Activated Carbon Technologies supplies 90% of the carbon filtering requirements of Australia’s water treatment plants.

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Airfirst

Airfirst is an air conditioning and electrical contractor that was struggling with two disconnected systems that required every transaction to be entered twice.

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Alvin Electronics

Alvin Electronics needed to modernise its distribution and financial systems. Its current business software was inhibiting growth and making it difficult to maintain its position in an increasingly competitive environment and in a world where more and more transactions were occurring online.

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ATP Science

ATP Science is a manufacturer and distributor of nutrition and body-building products experiencing average growth of 200+% per year. ATP Science wanted to move into the export market, a feat they believe was not possible without its MYOB Advanced Cloud-based ERP system.  ATP consulted AusIndustry, which introduced them to MYOB Advanced.

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Border Express

Border Express found itself in one area of transporting it never intended, transporting paper from one desk to the next.

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Breast Cancer Network Australia

Breast Cancer Network Australia (BCNA) is the peak national organisation for Australians affected by breast cancer and consists of a network of more than 120,000 members and 288 Member Groups.

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Broadway Liquor

Broadway Liquor is an Australian institution. They started in the early eighties with importing Spanish wine. Over time their offer has become larger and more diverse. So has their business process and reporting needs.

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Catholic Education Office Melbourne

After 21 years of operating on the same financial software, the education office of the world’s 3rd largest Catholic diocese decided it was time to overhaul their AS400 accounting and business software. Their Choice; MYOB Greentree. Their implementation partner; Star Business Solutions. The results; real time business analytics and insights.

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Chugg Entertainment

Chugg Entertainment is legendary in the Australian entertainment industry, and with acts like Dolly Parton, Coldplay, Radiohead, Elton John, Robbie Williams and Bob Dylan, and ticket sales of over half a million, live access to business data is essential.

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Comdain

With over 500 staff nationally, Comdain has used MYOB Greentree as a tool to outclass larger, global players in the Infrastructure sector. Comdain is involved in dozens of capital works projects, while also delivering on over 50,000 maintenance work orders per annum.

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Duggans

Duggans Pty Ltd is a 100% Tasmanian family owned company that has been operating since 1927 and is a significant player in one of the most cost-driven sectors in Australia. Duggans is one of four companies supplying precast concrete across Australia. Its ERP system upgrade was part of a long-term modernisation strategy.

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Elmswood Retirement Village

Elmswood Retirement Village is a world class Retirement Living facility, providing a range of retirement lifestyle packages for New Zealanders.

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Epic Employment

When you are dealing with thousands of high demand customers at the same time, systems that are robust and fast are essential. Epic Employment Services had an excellent reputation for customer service that was at risk because of an antiquated accounting system on the verge of collapse.

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Fleming Plastics Dynamics

Fleming Plastics Dynamics experience with ERP software vendors is a cautionary tale of ‘bigger is not always better’. Lured by the power of well know brands it wasn’t until they put Greentree into a head-to-head battle with SAP and Navision that the power of the latest generation of EPR software solutions became clear.

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GDK Group

GDK Group multi-disciplined architectural construction and joinery manufacturer in the SE Asian and Oceania regions, specialising in the manufacture of acoustic panelling, timber wall and ceiling panels and customised design finishes. They needed an ERP solution that allowed for multi-branch accounting and intercompany invoicing.

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Halifax Vogel Group

Halifax Vogel Group was struggling with a system that simply wasn’t coping with the demands of increasing levels of complexity. CEO Bruce Rayment visited a business software tradeshow where, on the face of it, at least 12 offerings could achieve what Halifax Vogel Group (HVG) was looking for – sophisticated workflow capability.

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Hipp.com.au

If anyone understands the importance of business interruption in a digital environment, it’s Hipp.com.au. Hipp.com.au runs both an online made-to-order gift packaging and social stationery business. They were looking for more than an ERP solution.

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Hitron

When Papua New Guinean Satellite TV service provider, Hitron upgraded from a microwave to a digital service, the complexity of their business increased. This required them to find a new ERP solution.

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Hydrosteer

When first reviewing MYOB Greentree EPR software, specialist steering and technical service company Hydrosteer had modest goals; replace their DOS based system.

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Infocus

The complexity and compliance requirements of streamlining an accounting process for a financial services company, with a significant amount of transactions across 6 different organisations should not be underestimated. This was the challenge of Infocus Wealth Management.

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John Goss Projects

Like many serviced companies, Queensland Electrical and Air-Conditioning company, John Gross Projects outgrew their accounting and payroll system. The complexity of their business and payroll requirements placed increased demand on their people to make up for the inadequacies of their existing system.

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Kenneth Ayres

When Kenneth Ayres, an Australian jewelry packaging, and display veteran decided to diversify their business, they looked closely at the business case of moving to a more sophisticated ERP software solution. After careful consideration of 3 ERP software solutions, they chose Greentree.

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Lecky's Electrical

As an electrical components wholesaler with over 40,000 inventory line items and over 40 users to please in five branches, Lecky’s were pushing their current system beyond its limits.

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Marnong Estate

Marnong Estate is a fast-growing business with all of the associated growing pains, one of which was complex data management. MYOB Advanced dealt with the ever-expanding business's data needs, in both scale in terms of complexity. It allowed Marnong Estate to manage separate entities with an umbrella view of the entire organisation.

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Marsden Maritime Holdings LTD

Marsden Maritime needed an ERP solution that managed a diverse range of industrial, marine and agricultural tenants. MYOB Advanced cloud-based solution fit the bill, removing the need for IT infrastructure spending.

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Medical Protection Society

The Medical Protection Society Limited (MPS) is the world's leading protection organisation for doctors, dentists and healthcare professionals. The Medical Protection Society wanted a Cloud-based system like MYOB Advanced that could link with the cloud system run by its UK parent, and to support an increasingly mobile workforce.

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Mint Payments

Mint makes card and electronic payment transactions simple, safe and fast for businesses and their customers. With over 40 staff across three offices in Australia, New Zealand and Singapore, Mint determined the accessibility of their ERP online was of critical importance, which is why they chose MYOB Advanced.

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Star and Comvision Support the Growth of Mobile Electrics

Who are you: Brian Emberson, owner and founder of Mobile Electrics Pty Ltd. Star Client Since: 2007 Comvision Client Since: 2006

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Museum of Australian Democracy

Canberra’s Old Parliament House building today houses the Museum of Australian Democracy (MoAD) and is a major Canberra tourist attraction. Museum of Australian Democracy had an accounting system that proved inadequate to the complexity of its business models.

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Nextt Group

Nextt Group provides support for people with mental and physical disabilities in states along the east coast of Australia, through a staff of 2,500 professionals. The growing complexity of its multi-company structure, which used multiple financial systems, drove the decision to unify its business systems and gain better reporting.

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OARS

With between 20 and 30 cost centres to manage, OARS (Offenders Aid and Rehabilitation Services of SA Inc) was finding it increasingly difficult to service the reporting needs of each funding program. MYOB Greentree and Star allowed OARS to streamline reporting, improving program auditing and reduce the chance of human error.

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Octet Finance

Octet's technology platform enables it to originate and manage all its loans, so its clients can make purchases from suppliers anywhere in the world, in multiple currencies. The increased demand placed on Daily reconciliations from new product offers became a challenge for Octet's external accountants to manage.

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Pacific Marine Batteries

Pacific Marine Batteries is the sole supplier of the main system batteries for each of the six Collins Class submarines owned by the Royal Australian Navy. Although part of an extremely hazardous industry, the company has won a South Australian WorkCover award for excellence and innovation in safety.

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Palfinger

Palfinger has been a nationally recognised distributor of cranes since 1977, with an Australia-wide distribution network. One of the greatest challenges for Palfinger is managing an inventory and price list that can contain up to 40,000 line items.

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Planet Innovation

Planet Innovation started with a small group of entrepreneurial scientists and engineers in 2009. Today they have a staff of 70 and a turnover of more than $10M. Their stellar growth demanded an EPR solution as diverse and flexible as their product portfolio. They recognised these attributes within MYOB Greentree.

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Raw C Coconut Water

Raw C, which is a little more than four years has become Australia’s second-biggest distributor of coconut water products. Advanced warehouse management and consolidated reporting have been an essential tool in managing turnover that’s doubling year on year.

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Resource Coordination Partnership

RCP (Resource Coordination Partnership) has a reputation as New Zealand’s best Infrastructure fit-out project managers. When they were looking to upgrade the accounting software, they wanted a solution that would allow them to build on their customer service reputation.

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Screenrights Australia

"Screenrights Australia is an organisation like no other", says Mike Lynch, their Chief Information Officer. They return $45 million a year with no competitors, no marketing, only 45 staff, and 97% market penetration before we get out of bed. MYOB Advanced was the perfect fit for a solution with very unique needs and a small team.

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SEA Electric

SEA Electric wants to make Australia a world leader in electric vehicle technology. Their vision: switching almost every commercial vehicle, worldwide, to an energy-efficient electric model. They're well on their way, with offices in Australia, New Zealand, the US, and soon in the EU.

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Somerville Community Services

Somerville is the largest provider of services under the National Disability Insurance Scheme (NDIS) in the Northern Territory, employing over 200 people and making a positive impact on the lives of many more.

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Sun Engineering

As they say ‘you only know what you know’. For Sun Engineering knowledge of their business was a problem. Their antiquated account system cause duplication and undermine the management teams ability to make informed decisions. That is why Sun turned to MYOB Greentree. Within a few short years Sun Engineering has grown by 100%.

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Sunbury Community Health

Sunbury Community Health provides a wide range of services, including dental and physiotherapy, family day care, residential aged care, abuse and addiction counselling, exercise and paediatrics. It employs over 200 qualified staff, assisted by a growing number of volunteers.

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The Davey Group

For the Australian transport, mining and agricultural sectors reducing costs and improving efficiency are always high on the wish list. For Queensland based The Davey Group, who has a diverse range of products and service offerings across all of these sectors, automating manual process was key to its efficiency strategy.

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The Foundation of Royal Brisbane and Women's Hospital

The Royal Brisbane & Women's Hospital Foundation (RBWHF) is the charity arm of Queensland's largest hospital. They raise and manage funds for a spectrum of causes, from cancer-care to supporting women and their new babies. MYOB Advanced enabled the

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The PA People

The PA People are an industry leader in the provision of services to the entertainment and events sectors. Their business and contracts are complex, so were there EPR needs, which is why they chose MYOB Greentree.

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Threlfall Packaging

Threlfall Packaging is a wholesale company specialising in hospitality consumable and retail packaging. Threlfall Packaging chose MYOB Advanced because it connected the business, fully automating its accounting, distribution and replenishment functions.

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William Loud

William Loud is the successful brand behind the courts at the Australian Open. Unfortunately, their off-court success was hampered by slow financial reporting and data entry. Manually job costing further hampered this.

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Woolcock Group

Woolcock Group were looking for software to improve budgeting, reporting and forecasting. MYOB Advanced exceeded the brief by increasing visibility and customised reporting across the business, as well as saving time and allowed teams to work remotely. Now Woolcock Group has a user-friendly ERP solution designed for growth.

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Zenith Payments

Fintech company Zenith Payments processes hundreds of thousands of transactions a month for its payments and pre-paid cards businesses. It has grown exponentially in the Australian market over the past few years, and MYOB Advanced has been crucial to that success.

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