Your customers depend on you to keep equipment working effectively. Downtime has a flow-on effect throughout their business, which is why preventive maintenance is so important. Any problems must be attended to quickly. Your field service team is responsible for delivering on those mandates. MYOB Advanced Field Service Management can be a significant source of profit and an effective way to increase customer satisfaction.
What are the tangible benefits to your business?
Streamline business operations
MYOB Advanced Field Service Management is one of the most effective ways to create better connections with your customers and streamline operations. When you improve your field service management, it has a flow-on effect on every part of your business.
Mobile scheduling and dispatching
MYOB Advanced Field Service Management technicians are connected anytime, anywhere on any device with a browser, with data readily available via mobile device to help the technician complete the service, including additional services like preventive or scheduled maintenance. Mobile technology also helps field technicians stay in touch with changing schedules.
Integrated tracking of installed equipment
MYOB Advanced Field Service Management ensures your team has all the information and resources they need to deliver mobile inventory. This includes tracking maintenance and repair history and records for warranty purposes. Mobile access to this equipment service database is a critical part of Product Lifecycle Management (PLM). It helps improve the quality of customer service while improving the efficiency of your Field Service team.
More about MYOB Advanced Field Service Management
Become more agile today
MYOB Advanced Field Service Management allows you to manage the small details better, allowing you to focus on the big picture.
MYOB Advanced Field Service Management also allows you to better plan and manage resources while providing actionable insights that make your business more resilient and agile.
Request a free demo
MYOB Advanced Field Service Management is designed future proof businesses just like yours.